Contact

Need help choosing a fragrance, checking warmer compatibility or following up on an order? Get in touch with 1849 Mercantile.

Customer care

randall@1849mercantile.com
610-413-1896

We aim to respond within 2 business days.

Help us help you

• For an order question, include your order number and a short description of the issue.
• For warmer compatibility, include the model name, fragrance format and jar dimensions.
• For an accessibility issue, tell us which page or feature you were trying to use.
• Do not send payment-card details or passwords.

For returns, contact us before shipping anything back and follow the Return and Refund Policy. For delivery information, see our Shipping Policy.

1849 Mercantile LLC, doing business as 1849 Mercantile